Book in advance – save up to 10%
Book in advance – save up to 10%
At FRAMELESS, we are committed to providing an inclusive and accessible experience for all visitors, including those who are d/Deaf or Hard of Hearing.
We offer British Sign Language (BSL) tours, enhanced support at designated times, and a range of communication tools, including Sign Live tablets and Makaton cards. Our team have undertaken deaf awareness training and are always on hand to assist.
Please don’t hesitate to reach out during your visit or contact us in advance at [email protected] for further support.
We look forward to welcoming you to FRAMELESS.
As part of our commitment to being an accessible venue, FRAMELESS have partnered with SignLive, a free British Sign Language interpreter app.
If you are a BSL user, you can use SignLive to connect to us via an Interpreter. Just log in to the SignLive app on iOS, Android, or a web browser and find us in the Community Directory. When you call, ask the Interpreter to connect you to the Learning & Access Team.
You can access SignLive via their app, website www.signlive.co.uk, or by emailing them at [email protected].
Our British Sign Language (BSL) tours, suitable for visitors who are d/Deaf or hard of hearing, are hosted by a dedicated British Sign Language guide who leads groups through FRAMELESS while conveying the mood and tone of the music in the Galleries for visitors.
Tour tickets must be booked in advance and participants are eligible for a complimentary, accompanying carer ticket, which must be booked at the same time. If you require any further support or assistance, please email [email protected].
You can add a free carer ticket alongside a paid adult or child ticket during the regular checkout process. When booking a free carer ticket, you may be required to show ID upon arrival. We accept the following documents:
For a full list and more information, please refer to our FAQs.
To get all the latest news about SEND events at FRAMELESS and other exciting news, including new ticket releases and special events, sign up to our mailing list.
